Features

With our premium live chat features, ChakAp will lead your business to success

AI

Packaging and Pricing

AI Chatbot

  • NLP (Natural Language Processing)
  • Dynamic form fields based on collected visitor information
  • Bot sensitivity
  • Collect information via prompts
  • Rich responses with text/button/image/video/webhooks/
    quick replies
  • Customize greeting messages for different channels
  • Machine learning from visitor questions
  • Perform actions - bookings, transactions and more
  • Built-in small talk
  • Bulk Q&A import
  • Test simulator
  • Multi-language bots
  • Import/export of bots
  • Smart triggers
  • Bot performance reports

Agent Assist

  • Agent Assist 'listens' in on your chats to determine the conversation topic
  • Suggests answers in real-time from canned messages, knowledge base articles, and chatbot intents
  • Trainable to recognize industry-specific terms and synonyms
  • Learn which answers your agents use to improve future performance
  • Easily tuneable to control response rensitivity
  • Agents can flag questions that don't have prepared answers for future expansion
  • Easily combine human responses with bot workflows for optimal performance

Multi-Channel

Packaging and Pricing

ADVANCE

Live Chat Business

Twitter Facebook and

Wechat Integration

Ticketing

Konwledge Base

SMS

ENTERPRISE

Live Chat Business

Twitter Facebook and

Wechat Integration

Ticketing

Konwledge Base

SMS

Additional user licenses available for purchase on all plans

+1-888-587-1458

1820-666 Burrard Street, Vancouver,
BC, Canada V6C 2X8

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